Careers

Are you looking for a career with The Jockey Club?

We employ more than 500 people at locations around the UK across a diverse range of roles, including management, sales, marketing, finance, racecourse clerking, groundstaff, events management, operations, communications, human resources, estates management, race planning, stud technicians, welfare officers and administration.

We seek to recruit, develop and promote the best people, investing in their training and development, and are proud to hold Investors in People accreditation.

As an equal opportunities employer we want everyone who embarks on a career with The Jockey Club to reach their full potential.

We seek talented people who would relish working within a Group that places high value in excellence, commitment, collaboration and a prosperous and sustainable future for British horseracing.

The Jockey Club is an enthusiastic supporter of the work carried out by the education charity Racing to School (formerly known as BHEST). We believe in nurturing the aspirations of future generations and Racing to School uses all of the sport’s variety and excitement to give over 10,000 young people each year a unique learning experience. 

As part of our commitment to diversity and equal opportunities we ask you to click here to complete our equal opportunities questionnaire. Please submit this with your application to be considered for the role you are applying for.
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Current opportunities:



Regional Sales Co-ordinator at Cheltenham Racecourse


We currently have an exciting opportunity for a Regional Sales Co-ordinator to join the South West Region.

Based at Cheltenham Racecourse, the hub of the South West Region, this exciting opportunity will see you take responsibility for managing the sales co-ordination of all Conferencing & Events, Racing & Exhibition bookings across the Region.

The successful person will:

•    have excellent customer service skills
•    have previous office and administration support experience 
•    be highly organised, able to multi task and meet deadlines
•    have experience of using databases and Microsoft Office programmes
•    be a team player with a ‘can do’ attitude

As this is a regional role travel within the South West Region will be required so it is essential that the successful candidate holds a full driving license and has access to a vehicle. This role will also involve working some evenings and weekends.

If you would like to apply for this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: Wednesday 2nd August 2017



Software Support Specialist based at Epsom Downs Racecourse


An excellent opportunity has arisen to join the Business Services team at Epsom Downs Racecourse as a Software Support Specialist.

The role will see the individual provide support for both Audience View our Ticketing Platform and EBMS (Ungerboeck) our Hospitality and C&E software platforms. You will be undertaking a combination of setup and configuration tasks so previous experience of Ticketing or ERP software platforms would be an advantage.

The successful individual must possess excellent communication skills, have an eye for detail, be customer service focused. Other key duties include but are not limited to:

• Ensure that all requests for support and setup are logged in the helpdesk platform in a diligent and professional manner
• Undertake system setup and configuration of the software platforms
• Provide first and second line support for inbound requests, including undertaking daily reporting and platform checks
• Provide the technical support with the ticketing platform, both remotely and through on site assistance as required
• Work with Sales, Marketing, Ticketing and Finance teams to support their use of the platform

The role may involve travel between the Group’s racecourses and Jockey Club Services other customers with possible overnight stays included. A full driving licence and access to a car is required for this position.

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: Friday 4th August 2017 


 
Group Racing Executive and Analyst based in High Holborn 


As part of an expansion to our Racing Department, The Jockey Club are looking to recruit a Group Racing Executive and Analyst to support our Group Racing Director and others in delivering a race programme and fixture list for Jockey Club Racecourses that leads the industry. 

The successful person will:

•      Have a passion for horseracing
•      Have proven analytical skills and the ability to compile and interpret statistics
•      Possess good communication skills which will enable you to create and sustain relationships at all levels
•      Be self-motivated and able to use your own initiative
•      Possess a good standard of computer literacy, including knowledge and experience of Microsoft Excel
•      Be comfortable working on a wide range of projects both independently and as part of a team

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: 14th August 2017 



Welfare Officer (East region) for Racing Welfare 


Racing Welfare is a national charity supporting British horseracing’s workforce.  We are looking for a highly motivated and flexible person to join our team in Newmarket and the East. This is a full time post although we will consider applications from those wanting to work part-time.

Knowledge and experience of the thoroughbred horseracing and breeding industries is essential. You must have excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Some experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided.  

We are a close-knit and supportive team and we need a strong team player who is able to get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.

Travel across the region/UK will be required for which you will need to use your own car.  A mileage allowance will be paid.

Racing Welfare offers a competitive salary and benefits package.

Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature, it will be subject to a satisfactory, enhanced DBS disclosure.  We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.

If you would like to apply for this position, please send a copy of your CV and covering letter to recruitment@thejockeyclub.co.uk. Please can you state your salary expectations and where you saw this vacancy.

Closing date: 11th August 2017
 
Interview date will be 21st August 2017 

 
Regional Partnerships Co-ordinator based at Cheltenham Racecourse

We currently have an exciting opportunity for a Regional Partnerships Co-ordinator to join our Partnerships department in the South West region. 

The successful person will manage the co-ordination of all bookings for sponsorship, commercial revenues and in particular trade stands. You will provide effective administration for all client events and support to the partnership team across the region. 

The successful person will:

•      have previous experience in a co-ordination or administration role 
•      have excellent organisation and communication skills - there will be a lot of interaction with internal and external customers on the phone and in person
•      have excellent customer service and administration skills with a good eye for detail 
•      have the ability to work on multiple projects at one time
•      be positive and proactive and have the ability to work well under pressure

As this is a regional role travel within the South West Region will be required so it is essential that the successful candidate holds a full driving license and has access to a vehicle. This role will also involve working some evenings and weekends.

f you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: Wednesday 2nd August 2017

 
Office Administrator based at Kempton Park Racecourse


We are seeking an experienced Office Administrator to join us at Kempton Park racecourse. 

Vital to the smooth and effective running of the office, the successful incumbent will be highly organised, possess excellent verbal and written communication skills and be knowledgeable in Microsoft Office packages. This will be a varied role you will be assisting in all aspects of delivering the racing product. 

The responsibilities will include, but are not limited to:

•      Processing telephone bookings on non-feature racedays for the Panoramic restaurant
•      Answering the general phone and dealing with general enquiries
•      Working with the Sponsorship and Marketing teams regarding racecards 
•      Provide Reception cover as required, greeting guests, distributing the post, preparing post etc
•      Providing administration assistance to the Regional Head of Racing
•      Be the main point of contact for charity requests
•      Be a Purchasing Management super user and help the team where needed.
•      Assist in the hosting of winning/placed connections/Owners and Trainers on racedays Update and ensure the accuracy of the organisation's databases

For this role we are looking for someone with the following:

•      Experience of using Microsoft Office packages
•      Excellent communication skills and telephone manner, with the ability to answer and resolve queries appropriately.
•      Is a team player and prepared to help the team as required.
•      Has a proactive approach and is organised in managing their workload.
•      An interest in horse racing is an advantage but not essential.

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: 4th August 2017 

 

Regional Business Development based at Huntingdon Racecourse 


The Jockey Club have a fantastic opportunity for a Regional Business Development Executive to join us at Huntingdon Racecourse to proactively drive sales at the Racecourse and within the Region.

This is a demanding but exciting role that will see the incumbent drive business through maximising the existing client base and proactively developing new business realtionships.

In order to be successful in this role you will be sales focused, target orientated and have experience in dealing with the general public and clients alike.  Excellent communication and relationship management skills are essential, as is being customer service focused. You will also be self-motivated, organised, work well under pressure and have a flexible, “can do” attitude. 

This will be a varied role and as such you will perform a wide range of duties including, but not limited to:
•     Proactively selling race day and Conference and Events packages in order to maximise the use of Racecourse facilities 
•     Achieving and exceeding Raceday and Conference & Events sales targets
•     Account managing relationships with key accounts and agents, ensuring business growth and strong levels of repeat business 
•     Identify and target new commercial customers through proactive sales initiatives, including generating and attending client meetings off site and door to door sales when required
•     Assisting with the effective selling of Event, Hospitality and Sponsorship packages 
•     Work closely with Racecourse Events team and Regional Administration team ensuring all events are effectively delivered 
•     Meet and correspond with all potential clients, effectively managing incoming enquiries and bookings
•     Provide accurate weekly sales and activity reports to the Racecourse General Manager and/or Regional Head of Sales
•     Work collaboratively with the Region’s Marketing department to promote the Racecourse to potential clients
•     Actively participate in local networking groups and relevant stake holders across other racing organizations as required.

Travel within the East Region may be required so it is essential that the successful candidate holds a full driving licence and has access to a vehicle. This role will also involve working some evenings and weekends to support Racing, Conferencing and Events as and when required.  

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.
  
The closing date for this role is 1st August 2017


Groundsperson based at Aintree Racecourse 


A vacancy has arisen for an organised and proactive team player to join Aintree Racecourse as a Groundsperson. The successful candidate will be responsible for maintaining the racing surface, racing infrastructure, golf course, equestrian centre and gardens of the site. 

The successful candidate will;
•      Have experience in maintenance and preparation of racing surfaces
•      Hold qualifications in sports turf, horticulture, or an IOG qualification 
•      Be experienced in working with a variety of machinery
•      Have good communication skills
•      Hold a driving licence and a tractor licence 

Spraying certificates, (PA1, PA2a and PA6) would be an advantage.

Due to the nature of this role, there will be a requirement to be available at weekends and evenings as and when required.

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.
 
The closing date for this role is 1st August 2017


Personal Assistant based at High Holborn


We seek an experienced Personal Assistant to join us at The Jockey Club. Based in our central London Head Office, this exciting opportunity will see you provide a professional PA service to members of the Jockey Club Board of Directors.

You will be required to provide an efficient and effective administration and secretarial support service to an allocated number of Directors. It is therefore essential that you are highly organised, possess excellent verbal and written communication skills, are knowledgeable in Microsoft Office packages and have a professional “can do” attitude. In addition you will be privy to confidential information so it is crucial that you are trustworthy, discreet and have a high regard for confidentiality. 

This will be a varied role and as such you will perform a wide range of duties including, but not limited to:
•      Diary and e-mail management including prioritising incoming mail, meeting co-ordination and organising travel arrangements.
•      Production of written correspondence (letters, emails and reports).
•      Assisting the Directors with research and correlation of responses for meetings and undertaking specific projects as required.
•      Producing and co-ordinating the production of papers and presentations on behalf of the Directors 
•      Planning, co-ordinating and administering Group, Board and Leadership Team meetings; taking, producing and distributing minutes as required.
•      Processing and maintaining confidential information including personal files for direct reports of the Directors.
•      Liaising with Board members, Senior Managers across the Group, their PA’s and Senior Executives within the Racing Industry.
•     Assisting Racecourse Committees with the administration around the appointment of new committee members/retiring members, maintaining an up-to-date and accurate database, sending and recording of correspondence and badges, producing biographies/photos, organisation of the annual committees meeting, co-ordinating refresher update sessions; regional committee dinners, co-ordinating attendance at racecourse committee meetings etc.

This role will involve occasional travel across the Group, with possible overnight stays required. 

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.
  
The closing date for this role is 28th July 2017, applications received after this date will not be considered


 
Heathsperson (Bury Side) based at Jockey Club Estates, Newmarket 


Jockey Club Estates currently have a vacancy for a Heath Person (Bury Side) based in Newmarket.

The successful person will work as part of the team to ensure the training grounds are maintained to the highest standard. This will include walking grass gallops, tractor driving, maintaining the turf and all weather Gallops, strimming, hedge cutting, repairing fences and horse walks as well as general maintenance duties as required.

The successful person will:
•      have relevant experience in maintaining grounds
•      demonstrate a flexible attitude
•      be motivated and work well in a team

Experience of tractor driving is essential along with possession of a current driving licence.

Due to the nature of this role, there will be a requirement to be available at weekends and evenings as and when required.

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: 28th July 2017


Regional Sales Co-ordinator based at Haydock Park Racecourse


The North West region are looking to recruit a Regional Sales Co-ordinator based at Haydock Park Racecourse.

The successful candidate will be very organised and be able to work methodically, have a good knowledge of Microsoft excel and manage the sales co-ordination of all bookings for Racing for the North West region.  The ideal person will provide effective administration for all client events and support to the sales team both at Haydock Park Racecourse and the North West. 

The person we are looking for will:
•      have excellent communications skills
•      be highly organised
•      be able to work well in a team as well as on their own
•      have proven experience of working in an administration role
•      be happy to work in a fast moving environment
•      have a flexible and adaptable approach

Applicants must also be willing and able to work weekends and evenings to support Racing as and when required.  

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: 28th July 2017


Assistant Manager based at Aintree Equestrian Centre 


The Jockey Club are seeking an Assistant Manager to join us at the Equestrian Centre, Aintree Racecourse to assist with the day to day management, organisation and running of this busy competition and event venue. 

Vital to the smooth and effective running of the Equestrian Centre, the successful incumbent will possess previous people management and event or business management experience. You will be highly organised, possess excellent communication skills, a passion and knowledge of equestrian disciplines. 

It is essential that you demonstrate a professional but friendly demeanour, and a “can do” attitude as you will provide an important point of contact for enquiries, bookings and correspondence. 

This will be a varied role and as such you will perform a wide range of duties focusing on all aspects of business, event management and co-ordination. Other duties will include, but are not limited to:

•      Negotiation and confirmation of fees for the hire of facilities, ensuring that the signed contract and the appropriate H&S documents are in place.
•      Liaise internally and externally with the various equestrian disciplines, to ensure the smooth management and co-ordination of equine and conference/banqueting activities. 
•      Organising judges, writers and commentators for events/shows.
•      Assist with the operation, maintenance and up keep of the Equestrian Centre building, services and facilities, riding surface, equipment and machinery.
•      Development of a volunteer pool to assist with the running of equestrian activities. 
•      Regularly update the Centre’s website and social media platforms to promote events. Update the event calendar, schedules, times and competition results.
•      Assist with promoting the Equestrian Centre, including marketing, sponsorship and social media
•      Assist with Aintree Racecourse race meetings, as and when requested. 


If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please can you include salary expectations and where you saw this vacancy.

Closing date for applications: 31st July 2017



Business Development Executive, Partnerships based at Cheltenham Racecourse 


We currently have an exciting opportunity for a Business Development Executive to join our Partnerships department in the South West region. The successful person will be a key member of the team in delivering sponsorships and partnerships across the region.

This person will effectively work with the Head of Partnerships to proactively sell sponsorship and advertising opportunities, to achieve and exceed sales targets for the region’s racecourses. In addition to this you will manage the on-going relationship with existing race day sponsors and official partners.

The ideal candidate will:

•      have previous experience in a Partnerships role
•      have the drive to meet and exceed customer service and sales targets.  
•      have proven organisation and customer service skills 
•      have a full driving licence and be able to travel between the South West Region racecourses

As this role is in the leisure industry, there will be a requirement to work in the evenings and at weekends.

If you are interested in this exciting opportunity please email your covering letter, CV and Equal Opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please include your salary expectations and where you saw this vacancy.

Closing date for applications: Friday 28th July 2017

 
Regional Senior Digital Marketing Executive based at Haydock Park Racecourse


The Jockey Club’s North West region is looking for a Regional Senior Digital Marketing Executive to be based primarily at Haydock Park Racecourse.

This is an excellent opportunity for a self-motivated individual with relevant digital marketing experience obtained within a B2C, sales-led environment, to join the Marketing Department in the North West region. You will work closely with the Regional Marketing Manager in delivering the digital marketing strategy and campaigns across the region for both racing and conferencing & events, using relevant channels.

The successful person will:
•      Have a thorough understanding of data segmentation and designing e-communications that will generate ROI
•      Have experience of managing websites and CMS, as well as CRM platforms
•      Have experience of generating content for social media platforms, particularly Facebook and Twitter, to increase followers and engagement
•      Have knowledge and practical applications of online digital advertising – including PPC, Facebook Ad Manager and Display. Must have experience of placing advertising on these formats
•      Demonstrate high levels of creativity and innovation, as well as an understanding of fulfilling the needs of our customers 
•      Have prior experience of extracting data from Google Analytics and generating weekly reports 
•      Be a team player, show initiative and work well under pressure, in a fast-paced environment 
•      Possess excellent communication skills

Applicants must also be willing and able to work weekends and evenings to support Racing, Conference and Events as and when required.  

This is an exciting time to join the Jockey Club Group, if you would like to apply please email your CV and covering letter and equal opportunities form which you can download here to recruitment@thejockeyclub.co.uk including your salary expectations and where you saw this vacancy.

The closing date for applications for this position is 2nd August 2017.
 

 


Group CRM Manager based at Epsom Downs Racecourse


An excellent opportunity has arisen to join the Business Support Team at Epsom Downs Racecourse as the Group CRM Manager.

This is a new position and will require someone to lead and provide strong delivery support on CRM strategies across the Group. This will include the execution and follow up of customer acquisition, retention campaigns and encouraging customer retention and loyalty to Jockey Club racecourses and the Group brand.

Whilst this role sits within the Business Services function, the successful incumbent will work closely with the Group Marketing team and have a dual reporting line to the Group Head of Marketing and Head of Business services.Other key duties include but are not limited to: 

• Supporting the Head of Business Services and Group Head of Marketing in the development of the group wide customer strategy 
• Campaign management, which may include campaign proposal and preparation and overseeing the production process, execution and reporting results
• Overseeing the CRM platform structure and architecture, ensuring it works seamlessly across The Jockey Club and captures all required information at key points in the customer life cycle
• Customer Journey Mapping - analysing touch points for The Jockey Club and maximising commercial opportunities, whilst ensuring the customer journey fits with the ambition of The Jockey Club Way 
• Working closely with all regions and cross-group teams to ensure the CRM works effectively for all aspects of the business 
• Overseeing direct communications with customers through the CRM/Email Marketing Platform
• Monitoring and maximising customer lifetime value strategies, ensuring maximum profitability
• Ensuring the database is segmented effectively for targeted marketing activities, as well as developing testing strategies for all aspects of the CRM to ensure the most effective approach for The Jockey Club 
• The provision of CRM support or insight as requested by Group Sponsorship, Group Marketing or Group Sales teams to inform and drive their plans/activity.

The role will involve travel between the Group’s racecourses with possible overnight stays, evening and weekend work required. A full driving licence and access to a vehicle is also a requirement for this position.

If you would like to apply for this position, please send a copy of your covering letter, CV and equal opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please state your salary expectations and where you saw this vacancy.

The closing date for this role is 24th July 2017


Regional Hospitality Sales Manager based at Aintree Racecourse 



The Jockey Club are currently looking to appoint a Regional Hospitality Sales Manager who will be responsible for developing and maximising sales across the Region.

Responsible for the racing offering at three of our racecourses including Aintree, home of the iconic Randox Health Grand National, this role is a key player in the North West team.

The successful candidate will develop and manage sales activities to exceed financial targets for the North West region. They will also be required to lead the racing sales team in maximising business from both new and existing customers whilst ensuring we always deliver the best experience to all of our customers.

Applicants must:

•      have proven sales experience in a proactive sales environment
•      be able to demonstrate how they have delivered and exceeded tough targets
•      have experience of managing and developing a team
•      have experience building effective relationships with both internal and external customers
•      have the proven ability to exceed customer expectations
•      have an innovative approach

If you would like to apply for this position, please send a copy of your covering letter, CV and equal opportunities form which you can download here to recruitment@thejockeyclub.co.uk. Please state your salary expectations and where you saw this vacancy.

Closing date for applications: 4th August 2017


THE JOCKEY CLUB IS AN EQUAL OPPORTUNITIES EMPLOYER