FREQUENTLY ASKED QUESTIONS
If a music night is postponed or cancelled as a result of COVID-19 you will be offered a refund or an e-voucher to attend a future event.
For more information on our refund policy please see our Terms & Conditions.
At all our music nights we have an accessible viewing area available to disabled customers. We also offer complimentary tickets for personal assistants.
To find out how to purchase an accessible ticket and enquire about eligibility for a complimentary personal assistant ticket please visit our Accessibility page.
At all our racecourses we offer discounts for groups of 20 or more.
To find out more and to book please call 03447 489201 or email email@example.com
Authorised Sellers are companies and ticket agencies who officially sell our admission tickets in conjunction with us. We only accept tickets purchased from these trusted ticket sellers.
Our only authorised sellers are:
- Jockey Club Live
- Jockey Club Racecourses
- Aintree Racecourse
- Carlisle Racecourse
- Haydock Park Racecourse
- Market Rasen Racecourse
- Newmarket Racecourses
- Sandown Park Racecourse
- Ticket Quarter
Do not be tempted to buy from or sell to any other website including:
- Stub Hub
- Ticket Swap
- Facebook or other social media platform
- Ticketmaster resale site
- Social media sites
Please do not buy or sell to touts you may come across in our car parks, anyone seen doing so will be refused entry to the racecourse.