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Refund Policy

Abandoned or Delayed Racing and Other Events Affecting Racing


Race fixtures and races may be abandoned at any time by the Operator or in accordance with directions from the British Horseracing Authority and any successor body, the police or other emergency services. Fixtures and races may also be delayed or abandoned in other circumstances beyond our reasonable control.

 

In the event of any fixture being abandoned the refund policy is as set out below

 

  • No refunds will be given for badges or tickets that are purchased and not required or used unless racing is abandoned.

 

Huntingdon Racecourse may abandon racing:-

 

  • where so directed by the Jockey Club, the police or emergency services or their respective servants or agents; or
  • in any emergency or other exceptional circumstances beyond the reasonable
    control of Huntingdon Racecourse.

 

Racing Only
In the event of racing being abandoned, refunds on badges or tickets will only be paid in the following circumstances:

 

  • Abandonment before completion of the first race – a full refund will be given
  • Abandonment before the completion of the third or feature race, whichever is later – 50% refund will be given
  • Abandonment thereafter - no refund will be given

 

Refunds cannot be made on race days


To Obtain a refund


(a) If you purchased your tickets/badges/car park labels in advance online or via the ticket hotline (0344 579 3009), or post then you will receive an automatic refund via your original payment method.
(b) If you purchased your tickets/badges/car park labels at Huntingdon Racecourse on the day, please send your tickets/badges to: Huntingdon
Racecourse, Thrapston Road, Brampton, Huntingdon, PE28 4NL.
(c) If you purchased your tickets/badges/car park labels in advance directly at
Huntingdon Racecourse and not by either of the above methods, then please send your tickets/badges to: Huntingdon Racecourse, Thrapston Road, Brampton, Huntingdon, PE28 4NL.
(d) If you were a hospitality client, please call 01480 453373

 

Save as set out in these Conditions, we will have no further liability in relation to any abandoned or delayed racing.

 

We give no guarantee that any race or race meeting will take place; nor do we
give any representation or warranty concerning the nature or quality of any race or meeting which may be held at the Racecourse.

Save as provided above, we shall not be liable to any Attendee if and to the extent that any failure or omission by us results from any event beyond our
reasonable control such as, but not limited to, war, acts of terrorism, civil
disturbance, any order or act of a governmental or regulatory body, fire, flood, severe adverse weather conditions, labour dispute, lock-out, disease, epidemic or other circumstances concerning the healthcare or well-being of humans and/or animals.

 

It is the responsibility of the Attendee to check whether a raceday has been
cancelled or rescheduled and the date and time or any rescheduled race or
raceday.

See Frequently Asked Questions

See Frequently Asked Questions

If you have any questions for our helpful raceday team, please get in touch. You may find our Frequently Asked Questions useful also. 

See FAQs

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