You can either scroll through each ticket and have them scanned individually, or you can share them with your party in advance. To do this, follow the steps in the "How to Share App Tickets" section.
Watch how to import tickets into the App:
1. Navigate to My Visit in the app's navigation menu.
2. Select Tickets from the menu.
3. Tap Add tickets.
4. Choose Retrieve from order details.
5. Enter your order number and the booker's email address, then tap Search. Your tickets should now be imported.
6. When you arrive, open the Newmarket app, go to My Visit, and click on your ticket. Our team will then scan the QR code.
If you've already downloaded the App, to ensure you have the latest features, just head to your App Store to update.
Digital Ticketing FAQs
Simply ask your guest to delete the ticket from their app. The shared ticket will remain in your app, so you can use it or share it with someone else.
App FAQs
Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.
Your eTickets are attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.
When processing your booking you will choose the delivery method of your tickets. If you select Email or Print at home, these will be able to be imported into the app.
Once you have imported your tickets to the app, you will be able to view them by tapping My Visit and then Tickets. To view the ticket QR code, select a ticket and it will open. You will need the QR code for our ticket scanners.
Firstly on the map select your enclosure and then use either the search or filter bar to find what you are you looking for.
Please update to the latest version of the app before arrival.
- Apple/iOS users can do this by checking for available updates in the App Store. Tap your profile icon at the top right, scroll down to pending updates and tap ‘Update’ next to an app to update.
- Android users can do this by opening Play Store, tapping the profile icon, tap ‘Open’, selecting ‘Manage apps and device’ and checking ‘Updates available’.
You can view the privacy policy for the app here
It is possible to use the app offline, all the functionality will still work but you will not receive any updates – all our racecourses offer free wi-fi on course.
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