We work very hard to make sure our course is accessible to everyone, regardless of their ability and whatever their needs.
At the majority of our meetings, all of our car parks are on hard standing areas, with allocated disabled bays. Our car parks on a raceday are manned by marshals who will allocate the bays on a first come first served basis. On busier racedays, such as the Ladbrokes Christmas Festival, some parking areas are on grass.
Assistance Dogs are welcome but we ask that they are kept on a lead or harness at all times. We ask that our disabled visitors ensure that Assistance Dogs wear their jacket showing clear identification as an Assistance Dog.
Entrance on the day cannot be guaranteed for every fixture. We advise all customers to arrange their tickets in advance to avoid disappointment. Please contact us on 01932 782292 to arrange; proof of eligibility will be required. A guest with disabilities who is coming racing with an accompanying carer/assistant will only be charged for a single admission as their carer/assistant will gain complimentary admission. Please see our carer/assistant admission policy for further details.
A viewing platform of the parade ring and racecourse is available for racing which is then manned during busy fixtures to ensure appropriate use.
For those looking at booking a Private Box, there are viewing areas suitable for wheelchairs on all of our ground floor boxes.
In the Grandstand there are disabled toilets on each floor.
In the Clubhouse there are disabled toilets on the first floor only.
Assistance during your visit
If you require information or assistance during your visit, please report to the Racecourse office or phone in advance. Alternatively, please ask any member of staff, who will be more than happy to assist you.
The Grandstand has lifts allowing access to each floor
The Clubhouse has a lift to the first floor only, when making an enquiry to use the Clubhouse please communicate if you have special requirements.
If you have any questions regarding accessibility around the racecourse during your visit, please call 01932 782292 and a member of our team will be happy to help.
If you would like to find out more about the facilities and access at Kempton Park Racecourse, a Detailed Accessibility Guide has been created by our partner AccessAble and can be viewed here.