Find out answers to Frequently Asked Questions Here At Carlisle
For the Grandstand and Paddock areas there is no specific dress code but it is preferred no sports shorts or denim shorts. Ladies night is especially famous for the diverse array of beautiful hats and there is a prize for the best dressed lady. Getting dressed up can really make a day at the races all the more fun!
There is a free public car park opposite the Main Grandstand and coach parking is free. There is also Trackside Car Parking available for £10.00 per vehicle which is located alongside the racetrack. Trackside parking is available by booking 24 hours in advance by calling the racecourse office on 01228 554700, feature and family days it is not available.
Cars may be left overnight at the owners risk.
Dogs are permitted however we request that they are kept on their leads and under control at all times.
There is a designated parking area and a viewing platform next to the betting ring. The grandstand viewing area is only available for restaurant bookers. A complimentary badge will be provided to an accompanying carer.
A cash Machine is now situated in the Bell Hall (charges apply). The tote no longer offers cash back.
Tickets can be collected in the premier entrance
We advise everyone to buy their tickets in advance to guarantee availability and get the best price. Go to the Event’s and Tickets section to buy your tickets in advance.
Our Official photographer is John Grossick.
Tel :- 0771 046 1723
In the event of abandonment before racing, or up to the “weighed in” of the first race, there will be a full refund of badge, ticket and car parking costs. In the event of abandonment after the “weighed in” of the first race and up to the third “weighed in” of the third race, there will be a 50% refund of badge, ticket and car parking costs. In the event of abandonment thereafter, there will no refunds given. No cash refunds will be paid on the day, all refunds will be administered after the meeting.
Mobile Ticketing FAQS
Your tickets won’t be visible within the app until you click the link in your confirmation email. Open the email on your mobile device and click the download tickets link to ‘push’ the tickets to the app on your device.
Open the app and navigate to the Plan tab to access your tickets. You can swipe through each of the tickets and click the share button, to share the ticket with a friend. Your friend will receive a unique link, which they will need to click to download the app (if they don’t have it already) to access their ticket.
Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.
As well as being available to download to your phone using The Jockey Club app, your eTickets are also attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.
We strongly recommend downloading The Jockey Club app and adding your tickets before you arrive at the racecourse. This will help you to have a quick and hassle-free entry to the course.
You can access The Jockey Club app and your tickets without an internet connection, just make sure your tickets are downloaded to the app before you arrive at the racecourse. The Jockey Club free WiFi is also available at all of The Jockey Club racecourses.
No. The app is free and, in fact, mobile ticketing is the cheapest available option.
When processing your booking you will choose the delivery method of your tickets. If mobile tickets are available for your booking, mobile/print at home will appear as a delivery option for you to select.