We want to make your visit as easy as possible
Haydock Park are committed to ensuring the best possible raceday experience for customers with disabilities and specific health requirements. Please contact our Customer Service team on 01942 725963 to discuss further.
Viewing areas and other facilities for disabled guests.
With the introduction of the Disability Discrimination Act (DDA) in October 2005, Haydock Park Racecourse, in common with all premises offering access to the Public in England and Wales, assumed a mandatory obligation to provide easy access to all parts of its premises for people with Disabilities, wherever reasonably practicable. The Act recognizes, however, that full access is not always reasonably achievable in older existing buildings, and therefore states that in these cases people with disabilities should be able to gain easy access into the premises and that the services they require should be made available to them in close proximity to their entry point.
Haydock Park comprises an interlinked grouping of multi-storey buildings on one site, some dating from just pre First World War and some updated as recently as 2008 and with significant changes in floor levels both between and within individual buildings.
We are located within 200 acres of historical parkland and are primarily a racecourse also available for conferences and events.
To meet the requirements of the legislation, we have made substantial practicable changes to our facilities that include:
- Inclusion of induction loops installed in suites and bars
- Braille being included on the majority of our signage
- Improvements to disabled viewing areas
- Suite doors being widened
- Lowering of Tote facilities to improve access for betting purposes
- Viewing balconies improved for wheelchair access
- The introduction of a disabled lift
- Changes to existing lifts to allow wheelchair operation
- Increasing disabled car parking access
- Widened car parking spaces and installed appropriate signage
- New and more centrally located disabled toilets
- Modification of existing toilets to allow ambulant disabled access (including widening cubicles, installation of grab rails, lengthening mirrors, adjusting flush mechanisms, adjustments to door locking facilites and washbasin and handles)
- Refuge areas constructed in case of fire (including the installation of a 2-way communication system with the on-site control room to each point)
- Additional Evac chairs
- Changes to health and safety procedures to protect disabled persons
- Changes in admissions policy in respect of disabled persons (ie, allowing carers in free of charge)
- Disability specific training for key personnel
Haydock Park is committed to improving access and movement through the buildings for people with physical, sensory and psychological disabilities and impairments through many ongoing upgrading and improvement programmes.
NB. To access the disabled viewing facilities on racedays customers will be ask to show a valid disability badge.
Disabled Toilet facilities can be located in:
- Be Friendly Stand – Bar and Café area
- Grandstand & Paddock Stand – Ground Floor by Sprint Cup Bar
- Makerfield Stand – Ground Floor by Sports Bar
- Centenary Stand – Ground Floor by Chasers Bar, First Floor in Horseshoe Bar, Second Floor in the Premier Suite
- Tommy Whittle Stand – Ground Floor in Jubilee Suite, First Floor in Whittle Suite, Second Floor in Private Boxes, Third Floor in Private Boxes and Fourth Floor in Private Boxes
- Paddock Area - please call the racecourse to book a space on the viewing platform
- Disabled Viewing facilities are located in:
- Makerfield Stand – First Floor, Final Furlong Bar
- Centenary Stand – First Floor, Horseshoe Suite
- Tommy Whittle Stand – First Floor, Whittle Suite
All disabled toilets on site are on the National Key Scheme. We would advise disabled customers visiting the racecourse to bring along your own radar key to access the facilities.
Lowered Services counters are available in the Newton, Tattersalls, Centenary and Tommy Whittle Stands and in the Tote.
Induction Loops are available in the Newton, Tattersalls, Centenary and Tommy Whittle Stands.
If you would like to find out more about the facilities and access at Haydock Park Racecourse, a Detailed Accessibility Guide has been created by our partner AccessAble.