We know no one likes to pay extra costs, so we do everything we can to keep our fees as low as we can, while still being able to offer you the best possible service.
For our live music events
When you’re booking with us, whether it's online, in person or over the phone, a 12% booking fee is applied to the face value of each ticket to cover our costs for processing the booking and maintaining our booking service to you.
We always include VAT in the headline price you see. For some Hospitality prices, we also show the VAT in brackets alongside the net price.
For all bookings
Customers who wish to purchase physical printed tickets will also pay a delivery fee covering the associated costs of fulfillment. The delivery fee is applied on an order by order basis, rather than on each ticket, and may vary depending on the type of postage requested (for example, first class or registered post options may be more expensive). The delivery fee will also be applied to tickets that you arrange to collect from us. This is to cover our costs of providing these delivery options to you.
This means the total you pay for a ticket is made up of:
The face value of the ticket;
Our 10% booking fee, if applicable; and
The relevant delivery fee applicable to the order
It’s the place to be if you want to get in the heart of the racing action and get a close up look at the horses and the main betting ring.
Located in the Paddock Pavilion Marquee opposite the pre-parade ring, you'll be right in amongst the action
Classic Restaurant Experience
Paddock Pavilion Restaurant
The Winter Garden restaurant situated in the marquee on the ground floor next to the pre-parade ring.
2 Course set menu
Tea and coffee served after meal
Private table for the day
Hospitality team to ensure the smooth running of your day
Official Race card
Be at the heart of the action from our Centre Course Enclosure, situated in the centre of the course opposite the main enclosure. Please note: Centre Course Enclosure tickets cannot cross the track to access the main enclosure & do not have access to the parade ring or any inside facilities.