VISITING THE RACECOURSE
Warwick Racecourse aims to be fully accessible and user-friendly for accessible visitors. Warwick offers a range of facilities to enable everyone to get the most from their day.
At Warwick Racecourse we aim to provide an accessible environment for all racegoers, including the elderly, those with young children or people with disabilities.
Where possible, we are happy to make special arrangements and assist with any requirements, but these may need to be arranged in advance of a raceday. Please call the racecourse on 01926 405560 with any enquiries.
Provided that you purchase a valid admission ticket for yourself, you are entitled to apply for one complimentary admission ticket for the same event for the person who is accompanying you to assist you as a personal assistant or carer admission. The personal assistant must be able to provide you with appropriate assistance which might include:
- assisting you in moving around the racecourse;
- helping you evacuate the racecourse in the event of an emergency;
- accompanying and / or assisting you in using the racecourse’s toilets;
- assisting you in purchasing refreshments and food or using other services.
Please note that the personal assistant admission policy does not apply to disabled persons 17 and under as it is racecourse policy that all persons under the age of 17 must be accompanied at all times in any event by a responsible adult who must purchase their own ticket.
PERSONAL ASSISTANCE TICKET CONDITIONS
The free admission ticket provided to your personal assistant will carry the same conditions as the admission ticket that you hold.
The eligibility criteria for complimentary personal assistant admission are regularly reviewed and the racecourse reserves the right to update them from time to time. Currently those who receive one of the following benefits are eligible to apply for a free personal assistant ticket:
- Disability Living Allowance (DLA);
- Attendance Allowance (AA);
- Personal Independence Payment (PIP); and
- Armed Forces Independence Payment (AFIP).
Additionally people who are Registered Blind are also eligible.
Please note that, in all cases, the racecourse reserves the right to nevertheless decline to accept an application or to request additional evidence if, in the racecourse's view and discretion, there is reasonable doubt that the applicant would be at a substantial disadvantage in attending without a personal assistant given the accessibility facilities and services available at the racecourse.
WHAT PROOF OF ELIGIBILITY NEEDS TO BE PROVIDED?
To prove eligibility you will need to provide the following in respect of one of the benefits referred to above:
- A copy of the awarding letter from DWP or statement confirming receipt of the allowance; and
- Photo ID which matches the details of the recipient of the above.
Alternatively, if you are a Registered Blind Person then a photocopy of certification and matching photo ID is required.
Please note that a Blue Badge is not accepted as evidence of eligibility.
HOW DO I APPLY?
Please contact the racecourse on 01926 405560. Applications (including all proofs) are to be made in writing at least five days in advance of the event day. Passes will not be available on the day.
Unfortunately given the demands on resources and staff on event days, assessment for complimentary personal assistant entry is not available on the day.
Tickets will be sent in advance in the post, to the address registered on the paperwork.
Assistance dogs are welcome to attend with their owners without additional charge subject to production upon entry of a valid identification document from Assistance Dogs (UK) or an equivalent international organisation. A separate ticket is not required; however owners should notify the racecourse in advance upon booking their event day tickets so that any necessary arrangements can be made.
There are allocated parking spaces near the Main Entrance on Bread and Meat Close and all blue badge holders may park here by clearly showing their badge to the Steward on arrival.
There are specially designated external elevated viewing platforms adjacent to the parade ring, in the main enclosure and trackside in the course enclosure. Viewing platforms on both levels of the main grandstand are available for wheelchair users.
All bars and catering facilities are accessible to wheelchair users.
Accessible toilets are situated in the Grandstand, next to the Dukes Bar and by the Marquee Bar adjacent to the Parade Ring. The 1707 Restaurant, Paddock Suites and Owners & Trainers Bar also have accessible toilets.