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We’ve listened to your feedback and invested in a number of key enhancements to improve the overall Customer Experience at The Festival across the areas that matter to you most.
Our goal is to ensure that your visit to the Cheltenham Festival not only meets, but exceeds your expectations; because at its best, nothing feels like Cheltenham.
There are three main areas of practical changes, designed to improve every stage of your time with us:
We’re dedicated to making every aspect of your day at the Cheltenham Festival truly unforgettable for all the right reasons. We're not just planning for next year; we're planning for the next century of exceptional racing experiences, and we’re going to keep listening. We can’t wait to welcome you to the 2025 Cheltenham Festival and to hear what you think.
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