Parking

• Please follow the signage as below dependent on the direction you are coming from:

  • From Newmarket: Use Gate 1 you will be parked in the blue car park
  • From Cambridge: Use gate 4 you will be parked in the red car park
• Taxis will be able to drop customers off however you will have to head to either Premier Entrance 2 or the Grandstand & Paddock Entrance to gain entry. Please note you will not be able to get access at the Premier Entrance 1 (thatched building).
• We advise that restrictions on group size apply to the carpark as well as within the racecourse enclosures 

SEE MAP HERE

Shuttle Bus

• This service is not available for this meeting.

Arrival 

• Gates open 2 hours before the first race
• We request you try and stagger your arrival/departure to site not leaving it until the last hour before the first race or perhaps staying for an extra drink before leaving

Gate Entrance

• Please head for our Premier Entrance 2 or the Grandstand & Paddock Entrance which is where you will need to show your e-ticket and ID.

Coaches

• Coach drivers will not be able to gain admission to the racecourse due to capacity restrictions

• Your e-ticket, must all be individually named
• Photo ID

Access will not be permitted to the racecourse without all of the above. If you need assistance with your e-ticket please contact the team asap on 0344 579 3010 or email Contact.Centre@thejockeyclub.co.uk

Garden Enclosure

• Under current government guidelines, racegoers must be seated whilst eating and drinking – while we have provided a high number of additional seats, to guarantee a seat, Garden Enclosure customers are permitted to bring in one folded chair per person to be used outside.

Champions Lawn

• Champions Lawn Customers, in addition to your e-ticket(s) you will be required to wear a wristband to gain entry into the Champions Lawn. Wristbands will be available to collect as you enter the Champions Lawn enclosure. 

In line with Government guidelines, all drinks must be consumed while seated and to make this as smooth as possible for you, we will be using a QR code ordering system. You will be asked to create an account when placing your first order. This same account will allow you to order and pay for drinks throughout the day. Once your account has been created it can also be used at other Jockey Club Racecourses. Outdoor food concessions will not operate as table service, the operation will involve ordering from the food unit and then taking a seat once served with your purchases. In indoor areas no one should be in a larger group than six or a mixture of two households.

Food

• Annual Badge Holder Pavilion – serving pre-packed sandwiches and a selection of cakes
• Stravinsky’s (informal dining) 
• Mozart’s (bistro style) - Tables are operated on a first come first served basis
• Soviet Star Pizza 
• Concessions – Smoke Shack, Powters, Mr Whippy, Coffee Shed, Warrens, Noodles

Bars

• Sweet Solera Bar
• Adnams Southwold Bar
• Chief Singer Bar 
• Soviet Star
• Height of Fashion
• Royal Academy
• Final Furlong

Additional Information

• Drinks purchased from walk up bars must be carried to seating areas in front the stands and then consumed
• Masks are compulsory while queuing for food/drinks and in all internal areas including with any covered area such as within the steppings. Masks are strongly recommend to be worn at all times
  If you are exempt from wearing a mask you must bring a letter proof of exception.
• 2m Social distancing must be adhered to at all times and it is requested that you follow the one way systems and signage appropriately
• You are not able to walk around while eating and drinking, you must be seated. (including not taking drinks trackside, other than while seated by the Century Stand)
• The site will mainly be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, and however all these outlets do accept card payment. No cash machines will be available on site
• Picnics cannot be brought into the racecourse, other than in the Garden Enclosure by those with tickets for this area. Other customers can use the car parks for picnics.

• The site will mainly be cashless, all food and drink purchases will be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, however all these outlets do accept card payment. 
• In line with government guidelines, all drinks must be consumed seated and to make this as smooth as possible for you, we will be using a QR code ordering system. You will be asked to create an account when placing your first order, this same account will allow you to order and pay for drinks throughout the day. Once your account has been created, it can also be used at other Jockey Club Racecourses
• To prepare for your day, please ensure your phone is fully charged, you have a payment card with you to set up your account and you are aware of how to scan QR codes with your phone; (some older android phones may require you to download a QR code reader – this can be done for free from the Google Playstore).

• Masks are compulsory while queuing for food/drinks and in all internal areas including with any covered area such as within the steppings. Masks are strongly recommend to be worn at all times
  If you are exempt from wearing a mask you must bring a letter proof of exception.
• 2m Social distancing must be adhered to at all times and it is requested that you follow the one way systems and signage appropriately
• You are not able to walk around while eating and drinking, you must be seated. (including not taking drinks trackside, other than while seated by the Century Stand)
• The site will mainly be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, and however all these outlets do accept card payment. No cash machines will be available on site

• Racecards are available for sale from Tote positions across all enclosures

• Please be aware that all areas are external so we encourage you to dress for the weather within the guidelines of our dress code which is smart casual.