Venue Accessibility
If you would like to find out more about the facilities and access at Newmarket Racecourses, a Detailed Accessibility Guide has been created by our partner AccessAble and can be viewed here
PERSONAL ASSISTANT ADMISSION
If you need a Personal Assistant to attend the event - we do offer a PA goes free scheme, once we have established your eligibility. See our Personal Assistant Policy for more details.
If you have any questions or queries regarding the free Personal Assistant admission scheme then please contact the Customer Relations Department on 01638 675500 (Option 4).
ASSISTANCE DOGS
Assistance dogs are welcome to attend with their owners without additional charge subject to production upon entry of a valid identification document from Assistance Dogs (UK) or an equivalent international organization. A separate ticket is not required however owners should notify the racecourse in advance upon booking their event day tickets so that any necessary arrangements can be made.
The Rowley Mile
Car Parking
See car parking at Newmarket for details on accessible parking.
Viewing
- We have dedicated accessible raised areas around the enclosures.
Please see Venue Access Policy for Rowley Mile Racecourse
Toilets
The Rowley Mile has many accessible toilet facilities within the Millennium Grandstand, Premier Courtyard, Paddock Bar area and Garden Enclosure. Please note that there are no accessible toilet facilities in the Head On Stand on the Rowley Mile. RADAR keys are required for access to all public areas accessible toilet facilities.
The July Course
Car Parking
See parking at Newmarket for details on accessible parking.
Viewing Platforms
- Trackside - We have dedicated trackside raised viewing platforms in each enclosure at the July Course, find out more here
- Parade Ring - there is a dedicated accessible viewing area, further information here
ACCESSIBLE viewing platform for music events
For all racing plus music events, we take bookings for all of the designated accessible platform areas.
Please see Accessible Viewing Platform Policy for Newmarket Nights and Summer Saturday Live Events.
Due to very high demand, all the spaces on our accessible viewing areas for Tom Jones have now been reserved and we cannot accommodate any further guests on these areas. If you have accessibility needs and have already purchased a ticket for Tom Jones, but have not reserved a space on the accessible viewing areas, a refund on your ticket is available. Please contact a member of our team on 01638 675 500 option 4
ACCESSIBLE Viewing Platform Map
Toilets
The July Course has accessible toilets in all areas, except within Stand 4. Access to all accessible toilet facilities is via a RADAR key.
For more information see July Course accessibility information.
If you have any queries please contact our Customer Relations Department on 01638 675 500 option 4.