tickets are non refundable/transferable unless a customer cannot attend due to covid-19 guidelines.
IF YOU WANT TO APPLY FOR A REFUND PLEASE FOLLOW THE BELOW PROCEDURE
To obtain a refund racegoers should follow the procedure below
- If tickets, badges or car park labels were purchased in advance via the ticket hotline or online an automatic refund will be made to the original payment method.
- If tickets, badges or car park labels were purchased in advance by credit/debit card on site at Exeter Racecourse an automatic refund will be made to the original payment method.
- If tickets, badges or car park labels were purchased on site at Exeter Racecourse, on the day of racing or by cash in advance, they should be sent to the address below where the refund will be made and returned:
Bookings Department (Ticket Refunds)
Exeter Racecourse,
Kennford,
Exeter,
Devon
EX6 7XS
Hospitality clients call 01392 832599 to discuss their individual booking
Please note that refunds can take up to 21 days to be processed.
For more information on our COVID-19 guidelines please click here.
For our full information on our abandonment policy please see point 16 on our General Entry Terms & Conditions.
If you have purchased your ticket through Racing Breaks, your contract is with them. For all Racing Breaks ticket purchase enquiries, please contact them here.
