Below you can find full terms and conditions of entry to Cheltenham Racecourse that apply to all persons entering the racecourse. These Conditions are issued by Cheltenham Racecourse in conjunction with The Jockey Club.
View the official Jockey Club website terms and conditions. Please read these terms and conditions carefully to ensure that you understand and agree to them, as they contain the legal terms and conditions that you are deemed to have agreed to whenever you use the site. If you do not accept these terms and conditions you should not use this site.
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Please can we draw your attention to point 12 of our terms and conditions of entry, for media coverage and recording for promotional and security purposes.
12.1 You acknowledge that the Racecourse is, by its nature, a public place and you should consider this regarding your actions and conduct at the Racecourse. Accordingly, you acknowledge that CCTV recording, both that controlled and managed by the Operator and that controlled and managed by agreed third parties, is in operation throughout the Racecourse and that video and audio footage may be passed on to the police or other enforcement bodies in connection with civil and criminal enforcement or to the Racecourse Betting Compliance for the purposes of dispute resolution.
12.2 All attendees (which for the purpose of this Condition includes horses and Attendees with children) are reminded that many races and fixtures are given coverage on television, radio, in print and various other forms of media. By entering the Racecourse, you accept (for yourself and on behalf of any horse or children in your care) that you/they may appear in such coverage.
12.3 Accordingly, you shall have no right to object to, or demand any payment in respect of you, your horse’s or your children’s inclusion in any such coverage whether produced by the Operator or by third parties authorised by the Operator.
12.4 We occasionally use photography and other forms of media taken at the Racecourse to produce marketing materials for the purpose of promoting our business, the Racecourse and horseracing in general, and for entertainment and editorial purposes, by the Operator, its business partners and other media organisations (“Marketing Materials”). As a result, you may appear in our Marketing Materials either prominently or incidentally. If you do not wish to have your photograph taken, please advise the photographer and they will endeavour to respect your wishes. Please note that this may not always be possible where you are part of a larger group shot which does not focus on any given individual.
12.5 We will, at all times, process any personal data under these Conditions in accordance with applicable data protection legislation. For example, if you are identifiable in any Marketing Materials as a result of your attendance at the Racecourse, we will process your personal data in accordance with our legitimate interests or after we obtain your consent (as appropriate). For further information on how we process your personal data, please see our privacy policy and, in particular, the ‘Media coverage and use of media for promotional purposes’ section.
bag policy
As part of ensuring our guests enjoy a safe environment while attending Cheltenham Racecourse, we thank you for cooperating with our routine search procedures on arrival and restriction on bag sizes being entered into the Racecourse. Read the full security and bag policy here.
IMPORTANT TICKET INFORMATION
Ahead of purchasing tickets for The Jockey Club and Cheltenham Racecourse, read our important ticket information.
ALCOHOL, FOOD & DRUG POLICY
If you're visiting Cheltenham Racecourse, please ensure you are following our alcohol, food, and drug policy.
Refund Policy
When booking a ticket to attend Cheltenham and The Festival™ through our website you should do so in complete confidence that if the event is ever cancelled in advance you will be issued with a full and automatic refund. View our refund policy here.
If you have purchased your ticket through Racing Breaks, your contract is with them. For all Racing Breaks ticket purchase enquiries, please contact Racing Breaks.
RACING TERMS AND CONDITIONS
- Terms and Conditions of entry for all attendees
- Terms and Conditions of entry for industry
- Code of Conduct
- Terms and Conditions for Hospitality
- Terms and Conditions for Members
- Refund Policy
- Alcohol Policy
- Drug Policy
LIVE EVENTS AND CONFERENCING TERMS AND CONDITIONS
FIREWORKS TERMS AND CONDITIONS OF ENTRY
APP TERMS AND CONDITIONS
If you have any further questions, please contact us.
