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Below you can find full terms and conditions of entry to Cheltenham Racecourse that apply to all persons entering the racecourse. These Conditions are issued by Cheltenham Racecourse in conjunction with The Jockey Club.


View the official Jockey Club website terms and conditions. Please read these terms and conditions carefully to ensure that you understand and agree to them, as they contain the legal terms and conditions that you are deemed to have agreed to whenever you use the site. If you do not accept these terms and conditions you should not use this site.




Please can we draw your attention to point 12 of our terms and conditions of entry, for media use and coverage: 

Media Coverage and recording for promotional purposes as per our terms and conditions of entry, all attendees (which for the purposes of this condition includes horses and Attendees with children) are reminded that many races and fixtures are given coverage on television, radio, and in print and various other forms of media. By entering the Racecourse you accept (for yourself and on behalf of any horse or children in your care) that you/they may appear in such coverage, which may also include printed, the electronic or digital material used for the promotion of any Jockey Club Racecourse including Cheltenham.


Accordingly, you shall have no right to object to, or demand any payment in respect of, your, your horse's or your children’s inclusion in any such coverage whether produced by the Operator or by third parties authorised by the Operator. Furthermore by entering the Racecourse you consent (for yourself and on behalf of any children in your care) to the passing of still or moving images of you/them to third parties authorised by the Operator for the purposes of the production of printed or electronic material to be used solely for the promotion of the Racecourse.


You acknowledge that, on request, you will give any additional consents or waivers required for the unrestricted lawful use of any coverage (if any) without a request for payment or imposing any other conditions.


bag policy

As part of ensuring our guests enjoy a safe environment while attending Cheltenham Racecourse, we thank you for cooperating with our routine search procedures on arrival and restriction on bag sizes being entered into the Racecourse. Read the full security and bag policy here.



Ahead of purchasing tickets for The Jockey Club and Cheltenham Racecourse, read our important ticket information



If you're visiting Cheltenham Racecourse, please ensure you are following our alcohol, food, and drug policy


Refund Policy

When booking a ticket to attend Cheltenham and The Festival™ through our website you should do so in complete confidence that if the event is ever cancelled in advance you will be issued with a full and automatic refund. View our refund policy here


If you have purchased your ticket through Racing Breaks, your contract is with them. For all Racing Breaks ticket purchase enquiries, please contact Racing Breaks








If you have any further questions, please contact us

Refund & Abandonment Policy

Refund & Abandonment Policy

Read Cheltenham Racecourse's refund and abandonment policy. 

Important Ticket Information

Important Ticket Information

Are you purchasing tickets for one of our racedays at Cheltenham Racecourse? Please read our important information.

Alcohol, Drug and Food Policy

Alcohol, Drug and Food Policy

Our guidelines for alcohol consumption, drug policy, and food and drink policy. 


Cookie Policy

We use “cookies” to help enhance your experience and improve the functionality of our website. You can find out more in our cookie policy. We also serve cookies, some with chocolate chips, on our racecourses.