Skip to main content Skip to site footer

Oops, your browser is out of date - Please upgrade your browser to improve your experience.

Helpful Ticket Information


Print at home

You must print your ticket before arriving at the racecourse. There will be no facility to print your tickets on the racecourse and a new ticket will need to be purchased. 


On the day tickets 

Tickets for all enclosures will be available for purchase at our ticket selling points on the day of racing. Tickets will also be on sale until 3:00pm on the day. 



We strongly recommend that you do not purchase tickets from touts as your ticket may be declined at our entry gates. We have an injunction in place and are working with local police to reduce the effect touts have on our customer experience and ask that you assist us by refusing to engage with them.



As part of ensuring our guests enjoy a safe environment while attending Cheltenham Racecourse, we thank you for cooperating with our routine search procedures on arrival and restriction on bag sizes being entered into the Racecourse. To read our full bag policy click here.



Children of 17 years and younger receive FREE entry to the racecourse at all meetings apart from The Festival in March. Each child must be accompanied by an adult. 


At The Festival Children under 5 receive FREE entry. All children 5 or over will need to pay full price. 


Please note that children who appear to look older than 18 may be asked for proof of I.D. 


We are unable to provide complimentary tickets to coach or bus drivers.



View Cheltenham Racecourse's refund policy.


Lost Tickets

If your ticket is lost or does not arrive in the post you must contact the racecourse before the day of racing. Due to the volume of customers, we are unable to replace lost tickets on the day of racing and a new ticket will need to be purchased. If you have any queries or issues please contact our ticket office so that we can help, 0344 5793003.


enclosure upgrade

If you have purchased a Best Mate or Tattersalls ticket, you are able to upgrade to Club Enclosure. Unfortunately, if you have purchased your enclosure ticket within a package, you are unable to upgrade to a different enclosure. 


Cookie Policy

We use “cookies” to help enhance your experience and improve the functionality of our website. You can find out more in our cookie policy. We also serve cookies, some with chocolate chips, on our racecourses.