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Racing FAQs

 

Do you have a question about racing at Wincanton? Read on to find the answers.

 

2019-20 season dates have been confirmed, to view our next season's dates, click here

Parking within the Main Car Park is free of charge. For those who wish to park on the rails, parking is available in this area on every raceday. The on-the-day cost to park is £6 per car (£8 on feature days) plus a Grandstand ticket for each occupant (purchased separately).

Dogs are only permitted in the Course Enclosure during a raceday if they are on leads.

Under 18's gain FREE entry to the racecourse for all fixtures.

 

Please note children must be accompanied by an adult at all times, with a maximum of two children per adult. Should you visit to bring more than two children per adult please contact the racecourse.

There is no dress code at Wincanton. As we race largely during the winter months, the weather can be unpredictable, so we would advise you to dress accordingly. Fancy dress is permitted as long as the outfit is not offensive and we reserve the right to decline entry should the need arise.

Yes, there are cash machines situated adjacent to the racecourse reception, although please note that this is only available on racedays.

Both Grandstand and Premier enclosures have access to parade ring viewing, this excludes Course Enclosure. 

Picnics are permitted in the Course Enclosure only.

There is a specially designated external elevated viewing platform in the Premier Enclosure overlooking the winning post. All restaurants and hospitality boxes have lift access. There is an area reserved for wheelchairs in our Hatherleigh Viewing Area in the Premier Enclosure. Raised external viewing area in the Grandstand Enclosure.

Yes, in all our private hospitality suites and restaurants, we are more than happy to cater for any dietary requirements, provided that we are given sufficient notice.

In the event of racing being abandoned before the conclusion of the first race, racegoers will recieve a full refund. If racing is abandoned between the first and third races, 50% will be refunded. Thereafter no refunds will be made.

After each raceday, all bars will close 30 minutes after the last race.

Yes, there are taxi's available after a raceday, however we advise you pre-book one in advance.

Yes, all Jockey Club Racecourses offer FREE Wi-Fi.

'The Going' is a description of the ground conditions underfoot on the racecourse.

 

The Jockey Club reports the Going as: Heavy – Soft – Good to Soft – Good – Good to Firm – Firm – Hard.

 

Each of these terms may be combined to provide a more accurate description: Soft (Good to Soft in places), Soft (Heavy in places) etc. If a 'Going map' is available, it will show any variance in the conditions around the course. The Going report may also provide additional information such as 'watering' on dry days. This is when the Clerk of the Course gives the order to water the course to make the Going softer.

Mobile Ticketing FAQS

Your tickets won’t be visible within the app until you click the link in your confirmation email. Open the email on your mobile device and click the download tickets link to ‘push’ the tickets to the app on your device.

Open the app and navigate to the Plan tab to access your tickets. You can swipe through each of the tickets and click the share button, to share the ticket with a friend. Your friend will receive a unique link, which they will need to click to download the app (if they don’t have it already) to access their ticket.

Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.

As well as being available to download to your phone using The Jockey Club app, your eTickets are also attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.

We strongly recommend downloading The Jockey Club app and adding your tickets before you arrive at the racecourse. This will help you to have a quick and hassle-free entry to the course.

You can access The Jockey Club app and your tickets without an internet connection, just make sure your tickets are downloaded to the app before you arrive at the racecourse. The Jockey Club free WiFi is also available at all of The Jockey Club racecourses.

No. The app is free and, in fact, mobile ticketing is the cheapest available option.

When processing your booking you will choose the delivery method of your tickets. If mobile tickets are available for your booking, mobile/print at home will appear as a delivery option for you to select.

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Can't find the information you are looking for? Contact us on 01963 435 840

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