covid 19 response: Spectator Code of Conduct
It is important to us to protect the health and wellbeing of all racegoers and team members. We ask you to come racing with us in that same spirit.
As part of the latest government advice and to protect everyone’s health in light of the ongoing COVID 19 public health situation, we will require contact information and consent to our Code of Conduct from everyone who visits our racecourses before they arrive. If you are the lead organiser or booker for your day with us, your guests accompanying you must also individually and directly consent with us in advance of their arrival.
This advance information will be used to plan for on the day operations at the racecourse and for track and trace should it be required. We ask you not to come to the racecourse if you feel unwell or are displaying symptoms of Covid 19. Non-compliance would result in a risk to public health and as such, you will not be granted access to the racecourse.
Data will only be held in accordance with applicable law and will be removed after 21 days if you do not opt in to remain in contact with us.
For your own safety and that of your fellow racegoers, you must observe and consent to the following before entering our Racecourse:
- Current government guidance, which must be followed on our racecourses:
- TIER 1 allows for INDOORS OR OUTDOORS a maximum of 6 people to meet from different households. Note: in Tier 1, if your singular household or singular support bubble contains 6+ people, and you can prove this, you may make a special request direct to the racecourse.
- TIER 2 allows for:
- INDOORS a maximum of 6 people only from a singular household or singular support bubble.
- OUTDOORS a maximum of 6 people from different households.
- Do not attend if you:
- live in a Tier 3 area or one with local restrictions as applied by central government
- have any Covid-19 symptoms (fever, cough, loss or changed sense of smell)
- receive a positive Covid-19 test result
- are required to self-isolate for travel or NHS contact and trace reasons
- Carry out your own personal health assessment and make sure that you are fit and well to attend, considering your own age, health status and clinical vulnerability.
- Check your travel arrangements are in place to travel to and from the racecourse you are visiting, refer to the latest guidance from public transport providers. We encourage you to use personal transport, walk or cycle to the event, where possible.
- Know where your racecourse entry point is and, if an entry time is on your ticket, arrive in good time to go through all entry checks (health, identity, tickets, bag search, etc).
- Your temperature may be taken on entry.
- Ensure you maintain good hand hygiene at all times, use the hand sanitiser dispensers provided around the venue and avoid touching your face or any unnecessary surfaces.
- You must wear a face covering at all times except when you are eating or drinking. If you are exempt from wearing a mask please print off and carry the government exemption card or badge.
- Follow the guidance for Bars and Restaurants, dependant on the Tier in which the venue is located, this will also determine the arrangements for food and drink availability and service.
- At all times, anywhere on the Racecourse, 1m+ social distancing, if wearing a mask with people not from your household or support bubble, and 2m social distancing if eating or drinking.
- Avoid hugs, handshakes and any contact with people not in your household or support bubble.
- Avoid face to face contact and when moving past other spectators, turn your back to pass others.
- Do not have less than 2m contact with other people not in your household or support bubble.
- Avoid shouting, singing or celebrating - this increases the transmission risk.
- Follow all signage and instructions of stewards, staff or officials at all times.
- Do not stand in circulation routes and make sure all corridors and doorways are clear to walk.
- Do not enter any area if there is insufficient space to socially distance.
- Do not try to access other areas of the racecourse that your ticket does not allow you entry to.
- Minimise the amount of time spent indoors.
- Observe respiratory etiquette - always cover your mouth if needing to cough or sneeze.
- All payments inside the venue are contactless. For betting facilities only, contactless is recommended, but cash payment will still be an option
- When it is time to leave the racecourse, avoid busy exit times, maintain social distancing and take care.
Please note, you must supply your postcode as part of your requirement to enter the racecourse. We will cancel tickets for postcodes that are in a Tier 3 area, as required by Government, and issue a refund.
We hope you enjoy your day. Thank you for looking out for each other.