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Tickets are currently unavailable to be imported into The Jockey Club App.

Print at home tickets can be downloaded as a pdf and scanned via your mobile phone to gain admission.
We apologise for any inconvenience caused. 

Updated 31 August 2023 



Mobile tickets are now frequently available across The Jockey Club racecourses, with the exception of some enclosures on selected fixtures, as well as hospitality tickets. For the best experience, go green and select mobile tickets. Alternatively, if you do not have a smart phone you can print your ticket off at home.


To access your mobile ticket, follow these simple steps.

  1. On completing your Ticket purchase, you will receive a confirmation email with your tickets attached as a PDF - these will scan in at the gate
  2. You can either download the PDF from the email confirmation, or print them off at home
  3. If you are experiencing any issues or need your tickets emailed again to you, please contact our call centre by starting a live chat or calling 0344 579 3019 




Mobile Ticketing FAQS

Your tickets won’t be visible within the app until you click the link in your confirmation email. Open the email on your mobile device and click the download tickets link to ‘push’ the tickets to the app on your device.

Open the app and navigate to the Plan tab to access your tickets. You can swipe through each of the tickets and click the share button, to share the ticket with a friend. Your friend will receive a unique link, which they will need to click to download the app (if they don’t have it already) to access their ticket.

Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.

As well as being available to download to your phone using The Jockey Club app, your eTickets are also attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.

We strongly recommend downloading The Jockey Club app and adding your tickets before you arrive at the racecourse. This will help you to have a quick and hassle-free entry to the course.

You can access The Jockey Club app and your tickets without an internet connection, just make sure your tickets are downloaded to the app before you arrive at the racecourse. The Jockey Club free WiFi is also available at all of The Jockey Club racecourses.

Cookie Policy

We use “cookies” to help enhance your experience and improve the functionality of our website. You can find out more in our cookie policy. We also serve cookies, some with chocolate chips, on our racecourses.