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Frequently asked questions

Find answers to general questions you may have about returning to our racecourses, including the latest Covid safety, here.

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Find out Answers to frequent questions about going racing at Epsom Downs


Please be guided by a smart casual dress code. Jackets and trousers with a collared shirt are encouraged but smart denim and smart trainers are acceptable.


Check our raceday style page for more information depending on what type of event you're attending.

Raceday Style


If you're attending The Derby Festival, different style guidelines apply.


Derby Dress Code

There is car parking available at Epsom Downs, available to buy in advance or on the day. Call 0344 579 3004 to book in advance.

The best places to bet are the totepool counters located across the Racecourse or with the bookmakers who are situated in the betting ring at the front of the Duchess’s Stand Enclosure, in the betting ring on The Hill and in the Lonsdale, Walton and Upper Tattenham Enclosures.

You can enjoy a wide range of catering outlets and bars at Epsom Downs. From the Blue Riband Bar & Kitchen walk-in restaurant in the Queen’s Stand to fast food outlets outside of the Duchess’s Stand, there is something to satisfy most taste buds!

They are strictly forbidden in all enclosures including The Hill due to their proximity to the track. This is part of the Epsom and Walton Downs Act(the byelaw states) That a person shall not, without the consent of the Conservators, “camp or light fires” on the Downs; it is an offence to contravene the byelaws. This includes bonfires and BBQs.

We only admit assistance dogs, so please leave your pets safely at home. Please do not leave dogs in your car.

Yes, by the old Derby Stables, which is opposite the Queen’s Stand and Lester Piggott gates.

Queen’s Stand customers should meet by the statue of the horse Generous by the Parade Ring. Duchess’s Stand customers should meet outside the main entrance and customers in trackside enclosures such as Tattenham Straight or Lonsdale can arrange to meet by specific furlong markers. We advise all racegoers to use mobile phones to keep in touch with the rest of their party.

We recommend you take cash out before you arrive at Epsom Downs Racecourse. Although there are cash points in the Queen’s Stand and Duchess’s Stand they often have long queues. If you’re on The Hill or in any of the coach enclosures there is no access to cash points. Epsom Town Centre and the parade of shops near Tattenham Corner Station are the nearest cash points.

Epsom Downs works hard to cater to the needs of its disabled racegoers, offering preferential parking, accessible toilets, a reserved viewing platform by the rails, ramp and lift facilities (with the best facilities being in the Queen’s Stand). Please call our Ticketing Team for more information or if you have a specific requirement.

Customers in the Duchess’s and Queen’s Stand Enclosures cannot bring their own drinks, food or picnic. However, customers on The Hill and in all bus enclosures are welcome to bring their own.

If you are in hospitality, you can expect that a racecard will be provided for you. Please note that this is dependant on the package you have bought. Otherwise a racecard is an essential investment which contains all the information you will need for a day at the races. They are sold from kiosks across the course on race days.

You may use a camera in the normal public enclosures, as long as the photographs are not for commercial use. Commercial photographers need to apply for accreditation to attend race days. To do this, please contact

We encourage all our visitors to use public transport or car share where possible. For details on local public transport, view our transport options.

Tickets for all Epsom Downs Racecourse events are non-refundable. Once a ticket is purchased, the attendee is not entitled to cancel the purchase. In exceptional circumstances, we may be able to exchange your tickets to an equivalent fixture. For more information see our Refund Policy.


Mobile Ticketing FAQS

Your tickets won’t be visible within the app until you click the link in your confirmation email. Open the email on your mobile device and click the download tickets link to ‘push’ the tickets to the app on your device.

Open the app and navigate to the Plan tab to access your tickets. You can swipe through each of the tickets and click the share button, to share the ticket with a friend. Your friend will receive a unique link, which they will need to click to download the app (if they don’t have it already) to access their ticket.

Cracked screens can prevent the ticket scanners from reading the mobile ticket. We suggest that you access your tickets using a friend’s phone, or print your ticket at home.

As well as being available to download to your phone using The Jockey Club app, your eTickets are also attached as a PDF to the booking confirmation email. If you prefer to use paper, simply print the PDF.

We strongly recommend downloading The Jockey Club app and adding your tickets before you arrive at the racecourse. This will help you to have a quick and hassle-free entry to the course.

You can access The Jockey Club app and your tickets without an internet connection, just make sure your tickets are downloaded to the app before you arrive at the racecourse. The Jockey Club free WiFi is also available at all of The Jockey Club racecourses.

No. The app is free and, in fact, mobile ticketing is the cheapest available option.

When processing your booking you will choose the delivery method of your tickets. If mobile tickets are available for your booking, mobile/print at home will appear as a delivery option for you to select.

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What's On

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