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We are all delighted to be welcoming you back to the July Course.

 

In order for you to get the best out of your day we have put some very important information below; the course and areas you are able to access will look very different to what you may have used previously. You will be in the General Enclosure. If you have any questions or need assistance please feel free to contact us at newmarket.boxoffice@thejockeyclub.co.uk


We’ve been working hard to ensure visitors can enjoy a safe return to the racecourse. Of course it will be a very different experience to normal while restrictions remain in place.


We are asking for the help and support of those joining us to adhere to the measures and protocols we have in place in order to ensure government guidance is followed at all times.


Until further notice tickets can only be purchased in advance and there will be no access to the racecourse for anyone who has not pre-booked. Social distancing remains in place, face masks will need to be worn indoors - and outdoors in certain settings - and the same limits on group sizes as in daily life apply.

 

Please take a look at our spectator code of conduct, which is in place across all Jockey Club racecourses. We are asking all attendees to read this in advance of the raceday.


Our teams will be on course to assist racegoers and anyone with any questions should feel to ask at any time. We are asking racegoers to follow any guidance they are provided by our teams on racedays to ensure everyone can have an enjoyable day and that safety protocols are met.

 

Please see below and visit our Welcome Back hub for further information.

 

Information for your Raceday

Parking

  • Please follow the signage as below dependent on the direction you are coming from:

    • From Newmarket: Use Gate 1 you will be parked in the blue car park
    • From Cambridge: Use gate 4 you will be parked in the red car park
  • Taxis will be able to drop customers off however you will have to head to either Premier Entrance 2 or the Grandstand & Paddock Entrance to gain entry. Please note you will not be able to get access at the Premier Entrance 1 (thatched building).

 

SEE MAP HERE

 

Shuttle Bus

  • This service is not available for this meeting.

 

Arrival 

  • Gates open 2 hours before the first race
  • We request you try and stagger your arrival/departure to site not leaving it until the last hour before the first race or perhaps staying for an extra drink before leaving

 

Gate Entrance

  • Please head for our Premier Entrance 2 or the Grandstand & Paddock Entrance which is where you will need to show your e-ticket and ID.
  • Your e-ticket, must all be individually named
  • Photo ID

Access will not be permitted to the racecourse without all of the above. If you need assistance with your e-ticket please contact the team asap on 01638 675 500 option 4.

  • Premier Enclosure badges will not be sent out in advance but will be available to collect upon arrival at the racecourse

 

  • Champions Lawn Customers, in addition to your e-ticket(s) you will be required to wear a wristband to gain entry into the Champions Lawn. Wristbands will be available to collect from our Ticket Enquiry unit based at Premier Entrance 2.

In line with Government guidelines, all drinks must be consumed while seated and to make this as smooth as possible for you, we will be using a QR code ordering system. You will be asked to create an account when placing your first order. This same account will allow you to order and pay for drinks throughout the day. Once your account has been created it can also be used at other Jockey Club Racecourses. Outdoor food concessions will not operate as table service, the operation will involve ordering from the food unit and then taking a seat once served with your purchases. In indoor areas no one should be in a larger group than six or a mixture of two households.

 

  • Food Outlets: Fish & Chips, Pizza and a variety other concession stands
  • Bars: Royal Academy, Final Furlong, Soviet Star, Height of Fashion

 

Additional Information

  • No drinks are permitted trackside in front of the Head on Stand (Stand Premier Enclosure Area)
  • Masks are compulsory while queuing for food/drinks and in all internal areas including with any covered area such as within the steppings and under the Boulevard area. Masks are strongly recommend to be worn at all times
    If you are exempt from wearing a mask you must bring a letter proof of exception.
  • 2m Social distancing must be adhered to at all times and it is requested that you follow the one way systems and signage appropriately
  • You are not able to walk around while eating and drinking, you must be seated. (including not taking drinks trackside, other than while seated by the Century Stand)
  • The site will mainly be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, and however all these outlets do accept card payment. No cash machines will be available on site
  • No access will be given to the Garden Enclosure and this area will remain closed.
  • Picnics cannot be brought into the racecourse, but can be consumed in our car parks

 

Hospitality Bookers

  • All hospitality guests will be asked to wear mask when not at their table.

 

Champions Lawn Bookers

  • Champions Lawn customers can purchase food from our food outlets and take the items back to the Champions Lawn. Only food purchased on site can be consumed in the Champions Lawn.
  • The site will mainly be cashless, all food and drink purchases will be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, however all these outlets do accept card payment. No cash machines will be available on site
  • In line with government guidelines, all drinks must be consumed seated and to make this as smooth as possible for you, we will be using a QR code ordering system. You will be asked to create an account when placing your first order, this same account will allow you to order and pay for drinks throughout the day. Once your account has been created, it can also be used at other Jockey Club Racecourses
  • To prepare for your day, please ensure your phone is fully charged, you have a payment card with you to set up your account and you are aware of how to scan QR codes with your phone; (some older android phones may require you to download a QR code reader – this can be done for free from the Google Playstore).
  • Masks are compulsory while queuing for food/drinks and in all internal areas including with any covered area such as within the steppings and under the Boulevard area. Masks are strongly recommend to be worn at all times
    If you are exempt from wearing a mask you must bring a letter proof of exception.
  • 2m Social distancing must be adhered to at all times and it is requested that you follow the one way systems and signage appropriately
  • You are not able to walk around while eating and drinking, you must be seated. (including not taking drinks trackside, other than while seated by the Century Stand)
  • The site will mainly be cashless, the only areas taking cash will be Tote, William Hill and the Bookmakers, and however all these outlets do accept card payment. No cash machines will be available on site

 

Hospitality Bookers

  • All hospitality guests will be asked to wear mask when not at their table.

 

Any spectators that do not adhere to the racecourses terms and conditions of entry will be ejected from the venue, this includes social distancing breaches and failure to wear a face covering in the appropriate areas

  • If available will be sold by the Tote as well as the Information point by the Boulevard Area.
  • Please be aware that all areas are external so we encourage you to dress for the weather within the guidelines of our dress code which is smart casual.

FIND YOUR WAY AROUND

 

 

Do you prefer the hustle and bustle of being beside the rail, or a seat in the stands? And do you want to be close to the finish line or ready for a trip to the bar? Pick your favourite spot!

 

see enclosure guide

 

 

The Winner's Enclosure


Want to soak up the excitement and savour the exhilaration of victory? The Winner’s Enclosure is the best place to soak up the excitement and to savour the exhilaration of victory.


The Paddock/Parade Ring


This is where the horses parade before each race. It's your opportunity to get a good look at the runners before you place your bets.

Trackside


Nothing can beat the excitement of watching the race from the rails – the flashing colours and thundering hooves as the field races by is a moment to savour, especially if you can get near the finish line.


The Enclosures and Stands


The type of ticket you buy will grant you access to different enclosures and stands. Some will give you a grandstand view of all the action on the course. Others provide more specialist views of the finish line or offer easy access to restaurants, bars and hospitality suites.

 

See Enclosure Guide

WHAT'S ON

Take a look at upcoming fixtures at Newmarket Racecourses.

VIEW FIXTURES

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