PILOT EVENT FAQs
This pilot event is an important step towards crowds being allowed to return to a range of sporting events and will ensure a level of best practice exists in our industry. This pilot event will provide many learnings for the sport to absorb.
Social distancing will need to be observed at all times, and racegoers will be responsible for ensuring high levels of hand hygiene and that they comply with social distancing.
Each zone will have its own toilet facilities, betting and bar facilities operating one-way systems (where possible). There is strictly no movement between zones.
You may not be able to access certain areas of the racecourse that you’re familiar with from previous visits so please ensure you follow signs and instructions from stewards.
You may be familiar with our Premier, Grandstand and Paddock or Garden Enclosures at the Rowley Mile. Perhaps you have a favourite bar or restaurant on the racecourse, a familiar location where you meet up with friends or a shortcut through the course that you like to use.
For the pilot event things will be very different.
Our enclosures have been replaced by zones and no one can move between these zones. Some areas have been repurposed for other uses to support the safe running of the event and one-way systems are in place.
All bars, restaurants and food concessions will be fully cashless for the pilot event. Bookmakers, Tote & William Hill betting shops will be taking cash in a controlled way.
All of this means you will have a very different experience from the one you’re used to, and you’ll probably need to pay extra attention on the day and to follow signage or instructions from stewards on the course.
To ensure the safety of racegoers and the sport’s participants, we have created three different zones for our pilot event. Raceday attendees cannot cross between zones.
Green Zone: This zone is restricted to jockeys, trainers and officials. It includes the Weighing Room, Frankel Lounge, Parade Ring, Pre-Parade Ring, Unsaddling Area and The Hong Kong Suite.
Amber Zone: This zone is for owners, Thoroughbred Lounge members, sponsors and hospitality guests. It includes Level 2 of Millennium Grandstand and Private Boxes (Hospitality only) and the Bistro Restaurant and Guineas Suite (owners only).
Blue Zone: This zone is for Annual Badge Holders and includes the Ground and First Floor of the Millennium Grandstand, the Boulevard & Hyperion Lawn.
There will be clear visible barriers between the zones, and stewards will also be monitoring the perimeters.
View the site map here.
Your priority should be dressing appropriately for the weather. As this is a largely outdoor event with limited wet weather cover, please check the forecast before leaving home and plan to wear warm or waterproof clothing as required.
Yes. There will be a number of food and drink outlets operating both inside and outside of the Grandstands. These will all be fully cashless. Please refer to the information on each zone for full information. When queing, please ensure that you are wearing your facemask and that you are socially distant from others.
To support social distancing only limited numbers will be permitted within internal areas of the Amber Zone. Stewards will be directing customers outside if they are unable to access a socially distanced area indoors. To support this there will be no restriction on eating and drinking at the front of the Grandstands during the pilot event.
No food or drink should be brought into the racecourse.
We’ll offer a range of facilities to assist racegoers in maintaining high hygiene levels and social distancing, including hand sanitation stations, regular sanitation of touch points, suitably spaced furniture, one-way systems and signage to support you keeping a safe distance from other racegoers.
Social distancing will be supported by Newmarket Racecourse stewards on the day.
Our teams have all undertaken Covid training and our racecourses have been awarded the Visit Britain ‘Good to Go’ accreditation. The Operations Plan for this day has been reviewed by the local Safety Advisory Group and by Public Health England.
Under the current plans, there will be no requirement for race day attendees to complete a health questionnaire or under go any sort of medical examination or health test. It is a condition mentioned in our Code of Conduct, which all patrons must agree to, that a temperature check may be requested.
We have introduced numerous precautions on-site to assist in making your day as safe as possible. Most precautions rely on you and fellow racegoers acting responsibly in upholding them.
We have produced a Spectators Code of Conduct to help you plan to enjoy the day safely and responsibly.
As detailed in the Code of Conduct, please ensure that you are not gathering in groups of more than 6 people, that you are wearing your facemask whenever you’re indoors on the racecourse and when queuing, that you’re reducing the risk of transmitting infection by not shouting or singing, that you do not move any furniture from where it has been laid out supporting socially distanced spacing. Finally, that you do not come to the racecourse if you’re currently experiencing any symptoms associated with Covid 19, if you’ve recently been in contact with anyone experiencing symptoms, if you’ve been told to quarantine upon returning to the UK, or if you live in an area which is currently subject to local lockdown restrictions.
We expect that all attendees will want to support the safe return of racing in front of crowds and will behave responsibly.
For the safety of everyone on the racecourse we reserve the right to remove anyone from the site who breaches the Code of Conduct or behaves in a way which could compromise the safe running of the event.
Due to the strict limitation on capacity for this event there will unfortunately be no opportunity to purchase a ticket to attend this event.
The only attendees at this event are drawn from specific groups including owners with a runner on the day, annual badge holders, sponsors and hospitality guests.
There are no tickets available for this pilot event. For the avoidance of any confusion, this includes complimentary or discounted tickets including ROA, RCA, Racegoers Club, Racing UK members, Diamond Club members, Racepass 18-24 etc. Any previously promoted racecourse reciprocal, community or charity issued tickets will not be valid. Only those who have had their admission to the pilot event confirmed and have provided their contact details for the purposes of track and trace will be able to enter the racecourse.
Yes. A limited number of hospitality packages are available. To enquire please contact our sales team on 01638 675300 Option 2. Please be aware that there are some specific protocols that our hospitality guests will need adhere to and our sales team will explain these to you in detail when you call.
No left luggage facility will be available.
Bag searching will be in operation at the entrances.
Please note, bags larger than 40cm x 35cm x 19cm will not be allowed into the venue.